Kay Jewelers in Wilmington, DE Closed now

Reviews about Kay Jewelers

• ★ ☆ ☆ ☆ ☆

  March 11, 2020, by Bill Baraldi
  Denise was VERY. UNHELPFUL. she overcharged me $600 for an engagement/wedding band set and when I realized a month later when I started paying it, they said that there was nothing they could do to give my money back. They bs you and jerk you around. NEVER go to this location, as they are incompetent and unfriendly. Even as my Fiancée dropped off the last payment, they skipped her in line and made her wait 30 MINUTES to make a single payment today. I sincerely hope they close soon.
• ★ ★ ★ ★ ☆

  February 11, 2019, by Morgan T.
  Some saleswomen are more friendly than others at this location. I went in to buy a ring after I opened an account for the first time with the company and the 2 women there were so helpful and made me feel extremely comfortable with my looking and purchase. I went today and a different woman sold me a watch and I mentioned that I did not want to go over $230 so she proceeds to ask me about adding a watch protection plan for $100, then had the nerve to roll her eyes when I said it was over my budget at the moment. The people at Kay are truly hit or miss salespeople.