Reviews about Raymour & Flanigan Furniture and Mattress Store
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★ ☆ ☆ ☆ ☆
July 12, 2020, by Teri Jenkins
We were looking for bedroom furniture and a new couch we started in the other Wilmington store to find out the living room furniture was at the other store. We had a great experience at the first store and our sales person Jim said he would call the other store and tell them we were coming. We did get there late around 15 minutes before they closed. We really just wanted to take a quick look around. We were barely in the door when we were stopped by a surly looking gentleman who stopped us in our tracks. We apologized and said we knew it was kind of late they were the last words I was able to get out of my mouth before he told us they were closing in 5 minutes. It was very cold and rude and when I responded with wanting to just look around he said to us how about tomorrow. I was so annoyed I just walked out the door my husband tried to stay but after a few minutes he came also. It wasn't just what he said but how he said it. A definite sale lost. I will never come back.
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★ ★ ★ ★ ☆
August 27, 2019, by Sandhya Sameera
We have made two purchases here thus far. The experience has been positive. During one of our recent purchases, store manager Joyce went out of her way to accommodate a request by us even though she really didn't have to. Overall, a friendly and professional staff and good furniture collection albeit a bit pricey.