Thomasville Furniture in Wilmington, DE Closed now

Reviews about Thomasville Furniture

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  September 30, 2019, by Karen M
  We had been looking for a dining room set for about 4 years. Found a set that we loved at Thomasville that was out of our price range but we decided to bite the bullet & save the money. Buying the set was easy - the sales rep was very friendly & attentive - then they cashed our deposit check and we have been struggling to get answers on estimate time of delivery as well as if the products are even IN or on back order. I have never EVER experienced such POOR customer service & follow up after the sale in my life and we haven't even GOTTEN our furniture yet. Our sales rep has no answers, the mgr and regional mgr has no answers, customer service has no answers and magically there is no higher up to get answers from. Only excuses. If it wasn't for the fact of how much we love the set - we would take our business elsewhere. I would never recommend doing business with this store ever & will never buy a thing from them again.